Privacy Policy

We take your privacy seriously and will take measures to protect your personal information. Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.

Order Policy

All orders are subject to product availability. Orders placed Monday to Friday between 8am and 3pm (GMT-4) will be processed same day and ready to ship in 1-5 business days. Orders received after 3pm (GMT-4), on weekends or on public holidays will be processed on the next business day. Processing times can also be affected due to changes within the supply chain, peak periods or as a result of COVID-19 restrictions.

Shipping Policy

Pick Up at Movie Towne POSFREE
Pick Up at Price Plaza ChaguanasFREE
Flat Rate Shipping$30.00

If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable. Additional shipping charges may apply depending on your location, size or weight of your order. 

Delivery Policy

The date of delivery for your order may vary due to your availability for pick up, courier shipping practices, delivery location and in addition your order may be delivered in separate shipments.  If there is any damage to the items that you ordered on delivery, you must contact us within 5 calendar days from receipt of your order. 

Return Policy

If you are not fully satisfied with your purchase, you have 30 calendar days from the date received to return items. To be eligible for a return, all items must be unused, in original packaging and in the same condition in which you received them. You are also required to provide the corresponding invoice number as proof of purchase. When we receive and inspect your items, you will be immediately notified of your return status.  If your return is approved, you can choose to be issued either a Store Credit or a Refund.

ALMT Group Limited reserves the right to refuse or deny any request for a return if not fully satisfied with the information provided by the consumer.

Store Credit Policy

Once your return has been approved and you select a Store Credit, you will be issued a Store Credit Coupon Code equivalent to the value of the items (less Shipping Fee and 10% Restocking Fee). Valid for 365 calendar days. This cannot be used in conjunction with other coupons. 

Refund Policy

Once your return has been approved and you select a Refund, the original method of payment will be refunded to you (less Shipping Fee and 10% Restocking Fee) within 7 to 14 business days depending on Card or Bank policies.